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International purchases are typically subject to taxes that are not included at the time of purchase. As a result, you may be contacted by the courier to facilitate the customs clearance process. It is important to note that we are not responsible for any taxes or fees associated with customs clearance as these are imposed by your local government and is normally accounted for and handled by the recipient. For more information on these please get in touch with your local customs office.
You may need to check spam or junk folders if you don't receive it on the main tray. If the email is corporate-provided, you may also need to check with your IT department to confirm that no firewall measures are blocking our emails.
No. NFC relies on alternating magnetic (and electrical fields) changing 13560000 times per second. A magnet represents a steady field or at most one changing at the comparatively low rate at which you could physically move something. There will be no interference in terms of the actual signals.
The Mobilo card has a chip inside that wirelessly sends your information to a phone. When you tap the card on a compatible phone, a contact field appears with all of your information automatically pre-populated.The owner of the phone just has to hit “save”. This type of contact information transfer is just one of four unique modes included with every Mobilo card.Every Mobilo card also contains a QR code on the back to ensure compatibility with older smartphone devices that do not have NFC compatibility.
Please bear in mind that the location of the taps shown by our app is based on IP address, in other words where the internet thinks you are, that is why you might see different locations on your home screen. Also, most cell phone companies use different signal towers that might be connected to IP addresses in different locations, and some people might use a VPN service on their phones, which may also alter the location of the taps.
Since the front side of the card is made of PVC plastic, we have extended the NFC chip and antenna across that side of the card, so when tapping your card, please make sure that the front side (the colored one) is facing the sweets spot on the phone.
Metal cards require more precision to be tapped due to the material they’re made out of. NFC communications can’t pass through metal. Here are some tips for a successful tap.
To tap the card on iPhones:
Have the QR code facing the phone. Tap the QR code on the top back edge of the phone. Place the QR code where you can still see part of it going over the phone. Make sure the phone is unlocked.
To tap the card on Androids:
Have the QR code facing the phone. Tap the QR code on the back of the phone either on the center or the top of it. Make sure the phone is unlocked. Hold it there for 2-3 seconds.
This is because the licenses haven’t been assigned. If you’re the team admin, you can follow the steps in this article to do so → Assigning Licenses
It could be attributed to issues with your internet connection or service. Here are some steps you can take to address the situation: Check Your InternetConnection: Verify that your internet connection is stable and meets the required speed for optimal performance. Switch network: If the network you're currently using is suboptimal or disconnected, transitioning to a different network can help improve internet connectivity and speed.
You can find our privacy policy at this link https://www.mobilocard.com/privacy-policy
It’s only possible to add one email address. In the email address field, you can only input one email address at a time. However, you have the option to use the "Notes" section and include additional email addresses there. Additionally, you can utilize the "Other links" section, where you can include links labeled as link1 and link2 to represent additional email addresses.
NFC business cards enable you to share your contact information with a single tap. NFC business cards have two components: a digital business card and an NFC tag. They contain tiny microchips, and when tapped to a smartphone, the information paired with your tag (like the link to your business card) automatically appears.
Certainly! At this link, you'll find a collection of video tutorials and support articles. https://www.mobilocard.com/support
International purchases are typically subject to taxes that are not included at the time of purchase. As a result, you may be contacted by the courier to facilitate the customs clearance process. It is important to note that we are not responsible for any taxes or fees associated with customs clearance as these are imposed by your local government and is normally accounted for and handled by the recipient. For more information on these please get in touch with your local customs office.
You can export your leads logging in to your account from the web portal https://app.mobilocard.com/.Select the Leads tab on the left hand side and on the upper right of the screen is a button to export the date.
Logging in your Super Admin account from our web portal https://app.mobilocard.com/, go to the Teams tab and click on Settings and select your preferred CardMode for all the cards in your organization.
Our password reset expires after 1 hour upon request. Please make sure when the request has been made you do the reset immediately. You can try again at https://app.mobilocard.com/#/forgotPassword.
Due to the material the metal cards are made of (stainless steel), the wiring may create some interference, so we use a highly durable sticker with the QR code to avoid any issues while reading the card. We haven't had any major issues with it, but feel free to reach out at any time if you notice the QR code is not working properly, or if it starts to deteriorate.
The QR code is your safety blanket in case a device has no NFC available so it will work the same way as the NFC and share the mode accordingly. Once the design of your cards is approved, each user will have their own personalized QR code generated by our system.
The reason you are seeing the print proof in monochrome is because our laser engraver is set up to recognize the blacks as the areas where the design would be etched. So no need to worry about the card material, all you need to look into is if our design was able to match the design you have in mind.
Logging in your Super Admin account from our web portal https://app.mobilocard.com/, go to the Teams tab and click on Company Profile and you should see the Company Logo section. Please click Change and you will be prompted toselect an image file to upload.
The prices we’re currently handling are listed on buy.mobilocard.com ; however, you can book a demo with our Sales team at hello@mobilocard.com and discuss this further.
We provide shipping services worldwide, ensuring that customers from all corners of the globe can benefit from our products. Whether you're located in North America, Europe, Asia, or any other part of the world,our commitment to global shipping allows us to reach you wherever you are.
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Get your digital business card today.
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